What I do have an issue with is that Windows will randomly fail to see the mouse. Don’t get me wrong, the mouse itself is great and I have no issue with it. I bought a Microsoft Bluetooth Notebook Mouse 5000 about six months ago and started using it with my Windows 7 laptop. I’m so annoyed with my mouse I’m about to switch back to a full size corded model. Read on as we troubleshoot a reader’s Windows laptop and help them keep their mouse awake and in communication with their computer. Bluetooth mice are conveniently cordless, but it’s very frustrating when they lose their connection.